简介：目的通过对住院患者对基本医疗保险的的认知情况和满意度的调查,探讨提高患者满意度的方法.方法设计对基本医疗保险的满意程度为基本内容的调查问卷,用SPSS１５．０统计软件对调查数据进行统计分析.结果住院患者对基本医疗保险的满意度相对较低.统计学提示满意度与患者对基本医疗保险的认知度具有显著正相关关系.结论我们可采取多种方式提高住院患者对基本医疗保险知识的认知,提高患者满意度.关键词住院患者,基本医疗保险,认知度,满意度TheAnalysisofRecognitionandSatisfactionofBasicMedicalInsuranceinHospitalizedPatientsZi－jiangChen,LiHE,DongLI,Kun－erHUANG．(GuangdongProvince,FutianDistrict,ShenzhenCity,MCH,Shenzhen５１８０４５)AbstractObjectiveThroughtheinvestigateofrecognitionandsatisfactionofbasicmedicalinsuranceinhospitalizedpatients,todiscusswaysofimprovingpatient’ssatisfaction．MethodsDesignthequestionnaireabouttheknowledgesofbasicmedicalinsuranceandthesatisfaction．UsingSPSS１５．０softwaretoanalyzedatum．ResultsThesatisfactionofbasicmedicalinsuranceinhospitalizedpatientsisrelativelylow．Statisticssuggestthatthesatisfactionhaspositivecorrelationwiththerecognitionofbasicmedicalinsurance．ConclusionsWecantakeavarietyofwaystoimprovepatient’sknowledgesofbasicmedicalinsuranceandimprovepatientke’syswaotirsdfsactionhospitalizedpatients,basicmedicalinsurance,recognition,satisfaction中图分类号R１９７文献标识码B文章编号１００８－６３１５(２０１５)１２－０７６３－０２