学科分类
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6 个结果
  • 简介:我们考虑排队网络(QN的)与反馈,环由“聪明”的代理人漫步,能在QN节点根据他们的测量等待的时间选择他们的路由。这是一个理想化的模特儿讨论对一个服务供应商保持忠诚的顾客的动力学,如果他们的服务时间在批评阀值下面留下。为这些QN的家,我们证明交通流动可以展出典型地在多代理人系统遇到的集体模式。在简单网络拓扑学,突现的合作行为经由稳定的宏观的时间的摆动表明自己,由噪音现象的队列内容和稳定的同步。为大量控制参数,大数字的法律的内在的存在使我们能使用确定的进化法律到经分解描绘我们的多代理人系统的合作进化。特别地,我们学习服务者偶发地易于改变他们的平常的行为的失败的盒子。

  • 标签: 排队网络 反馈环 合作动力学 排队论
  • 简介:Serviceprovidersoftenadoptthemechanismofcustomerclassificationduetotheheterogeneityofcustomerwaitingcost.However,theclassificationservicemaycauseunfairnessfeelingofregularcustomers,thenaffecttherevenueandsocialwelfare.Thispaperprovidesthefirstexactanalysisaboutthesituationthatserviceprovidersoffertwoclassesofnon-preemptivepriorityservicewhencustomerfairnessperceptionisexplicitlymodeled.Wemodelcustomerfairnessperceptionasanegativeutilityonregularcustomersthat’sproportionaltothewaitingtimedifferencebetweenthetwoqueues.ByanalyzingastylizedM/M/1queueinmonopolyservicesystem,wecanderiveimportantresultssomeofwhichreaffirmexistedresearchresults.First,fromtheperspectiveofrevenuemaximization,serviceprovidersshouldadoptthemechanismofcustomerclassificationandsetupthetwokindsofcustomerswheretheycanseeeachother.Next,consideringcustomerutilitymaximization,serviceprovidersshouldcancelthemechanismofcustomerclassification,andkeeponequeue(regularcustomers)only.Then,fromtheperspectiveofsocialwelfaremaximization,serviceprovidersshouldalsoadoptthemechanismofcustomerclassificationbutsetupthetwokindsofcustomerswheretheycannotfeeleachother.Finally,thispaperconcludestheoptimalpricingbasedoncustomerclassificationintheabovethreedifferentperspectives.Thisresearchshowsimportantreferencevalueandpracticalsignificanceforserviceproviderswhoadoptthemechanismofclassificationservice.

  • 标签: service operation FAIRNESS PREFERENCE REVENUE utility
  • 简介:1.AllpowersupplyunitsundertheStatePowerCorporationshallpublicizepowertariffstandardsandserviceprocedures.2.AllpowersupplyunitsoncountyorhigherlevelundertheStatePowerCorporationshallopentoservice7daysaweek.3.Powersupplysecurity,reliabilityandservicequality

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  • 简介:Whichfactorsinfluencecustomers’satisfaction?Whichwayorpathdoeseachfactorinfluenceanddecidecustomers’satisfaction?Theseproblemsarethefocusesoftheresearchoncustomers’satisfaction.ThispaperanalyzesthesurveydatafromsomecustomersinthefreshfarmfoodsupermarketofWuhanCitywithfactoranalysismethod,multiplelinearregressionmethod,etc.Theanalysisresultsrevealthat:1)theconsumptionexperiencesdecidecustom-ers’satisfactiondegreethroughinfluencingthecustomers’expectationandtheperceivedperformance,namelytheconsumptionexperiencesistheimportantfactorwhichdecidescustomers’satisfaction;2)theconsumptionexperiencesthatinfluencecustomers’satisfactionisamulti-dimensionalconstruct,includingsuchfourdimensionsasproductconsumptionexperience,serviceexperience,shoppingconvenienceexperience,supermarketenvironmentexperience;furthermore,thedegreethatdifferentconsumptionexperiencesinfluencecustomers’satisfactionisdiverse,andtheproductconsumptionexperiencesarethemostimportantfactor.Thispaperisofrealisticsignificancetoacertainextenttoenrichthetheoreticalresearchoncustomers’satisfactionandpromotethepracticeofagriculturalproductmarketing.

  • 标签: 中国 消费水平 消费者满意度 影响因素