简介:InChina,thetourismindustryisregardedasonemeansoffosteringlocaleconomicdevelopment.ThispapertriestoexamineinboundtourismdevelopmentinChinainthelastdecadeandanalyzeinboundtourism'ssatisfactionoftheirtravelexperiencewithtouristattractions,facilities,servicesandpricebyanempiricalstudybasedontheinvestigationofLanzhou,Wuhan,Guangzhou,ShanghaiandBeijing.ThispaperdiscussesthedemographiccharacteristicsofvisitorsfromHongKong,MacaoandTaiwan,US,KoreaandJapanbysurveyingasampleof528visitorsinfivedifferentcities.Thesurveyshowedthatfourprovinces/autonomousregioninwesternChinarankedthetop10populardestinations.Chinesenaturallandscape,cultureandfoodwerehighlyregardedbythetourists.Atthesametime,touristsexpressedlesssatisfactionwithtouristlanguageconvenience,touristfacilityandnightlifeinChina.Itwasalsofoundthatonly7.4%ofthetouriststhoughttravelinChinawasfarmorethanwhattheyhadpaid,that6.5%regardedtheygotwhattheypaidfor,andthat34.9%thoughtthetravelcostwasreasonable.MosttouristsweresatisfiedwiththeirtravelexperienceinChina;manyofthemwouldliketoreturntoChinaandwouldliketorecommendChina.Forthesustainabledevelopmentoftourism,Chinesetourismauthoritiesshouldstrengthentheconstruction,propagandaandmanagementofscenicspots,improvetouristfacilityandtouristeducation,especiallylanguageconvenience,andstrengthenthesupervisionoftickets,souvenirandhotelprice.
简介:摘要:供应链管理是一套非常复杂的管理体系,整个链条下,从计划、采购、生产、交付都会存在各类问题、各类突发情况、造成供应“断链”生产停工、质量问题产品退返、交付不及时进行赔偿等,任一产生的问题对供应链本身来说都是致命的。但因为链条较长、生产关系复杂、多线并进的形式下,很难通过某个点的改善去减少问题的发生,或是很难从单点的提升去提升整体供应链的效率。因此,发现根出关键矛盾,在供应链管理中显得尤为重要。本文通过5W模型的思想,从计划、采购、生产、交付各环节来探索如何找出供应链管理关键问题,从而提升管理效率。