简介:摘要随着社会的发展,人们文明程度的提高,对服务的需求越来越广泛,对服务的要求越来越高。在各行各业普遍呈现买方市场的情况下,激烈的竞争迫使厂家和商家不得不把服务放在越来越重要的位置来规划和制定自己的生产计划、销售模式和经营策略。口腔市场也不例外,上个世纪九十年代以来,民营口腔的发展势头迅猛,随之而来的是激烈的市场竞争,越来越多的口腔诊所在注重发展技术的同时,对服务也给予了高度的关注。如今,“服务”这个再平常不过的字眼儿,早已被口腔人赋予了更深邃的概念和更丰富的内涵。关键词服务新概念新内涵Understands“theservice”newconcept,assurance“servicenewconnotation”LiuSuboAbstractAlongwithsocietysdevelopment,thepeoplecivilizeddegreeenhancement,ismoreandmorewidespreadtotheservicedemand,ismoreandmorehightotheservicerequest.Presentsthebuyersmarketgenerallyinallthevarioustradesandoccupationsinthesituation,thekeencompetitionforcesthefactoryandthebusinesscannotbutplacetheservicethemoreandmoreimportantpositiontoplanandtoformulateownproductiveplan,thesalespatternandthemanagementstrategy.Theoralcavitymarketisnotexceptional,sincethelastcentury90s,theprivatelyoperatedoralcavitydevelopmenttendencyhasbeenswiftandviolent,followingistheintensemarketcompetition,themoreandmoremanyoralcavityclinicduringattentiondevelopmenttechnology,hasalsogiventhehighattentiontotheservice.Now,“theservice”thisagainusuallyphrase,alreadyhasentrustedwithaprofounderconceptbytheoralcavitypersonandaricherconnotation.KeywordsServiceNewconceptNewconnotation中图分类号F719.9文献标识码B文章编号1009-9646(2009)1-0063-02